Each person admitted to an inpatient unit has a key worker (usually a nurse) and an associate key worker assigned to them. The key worker is responsible for coordinating the person’s care with the care team. They are usually also assessed by the medical staff on the day of admission, and later, as the need is identified, by other members of the multidisciplinary team. Staff members wear identification badges and you can ask them about their roles.
Usually at least 2 meetings are held with the family of people admitted to the inpatient unit; the first within the first fortnight for a progress report and the final meeting to clarify discharge planning.