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Do you, or does someone you know, need help now? Contact Te Haika

You may require mental health services that are best provided through the community. This means you may use our services and visit us a number of times, but you still carry on with your usual life in the community.

At times some people may need to be admitted to a mental health unit, but most mental health services are provided in the community.

Who our service is for

Our service is for adults aged 18 and older who live in Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa.

If you have come to this page because you are concerned about someone else, please let them know about our service, or contact Te Haika yourself if that is going to be more helpful.

How to access our service

All referrals for people in Wellington, Porirua and Kāpiti should go through Te Haika, our 24/7 mental health and addictions contact centre

In the Hutt Valley between 8am and 4.30pm Monday to Thursday and 8am and 4pm on Fridays and in the Wairarapa between 8am and 4.30pm, you can use the contact details in the table at the bottom of this page to make a referral. Referrals outside of these hours must all go through Te Haika.

A referral from your GP is best because it’s important that your doctor is aware and involved in treatment planning and care. GPs are responsible for managing all health services for people (not just mental health) and provide ongoing care for people once they no longer need to use specialist mental health services. However, you can self refer if you prefer not to go through your GP.

What you can expect if you use our service

An appointment will be arranged for you to come in and see us. One of our clinicians will meet with you and have a conversation about what has brought you to mental health services, what you've already tried and what options may be useful for you. This initial appointment can take up to an hour.

If we agree that we are the service that will best meet your needs, we will develop a treatment plan and our team will work with you in implementing that plan.

If we agree that another service will better meet your needs, we can support you to access that service. Or, we may advise you on some on actions you can take at home that may help you to address the issue that you have come to our service about.

Therapy we provide

We have a team of professionals who can help you in numerous ways.

  • medication prescribing and monitoring
  • group work - e.g. anxiety management, dialectical behavioural therapy (DBT), bipolar education group, Leap into Work
  • relaxation
  • individual therapy - e.g. CBT, schema therapy, mindfulness work
  • recovery focused work with care managers
  • relapse prevention planning
  • support, care and treatment during acute episodes of unwellness.

As well as providing direct treatment, we can provide specialist support and advice to your GP to enable them to best help you with any mental health needs you have now or may have in the future.

Referrals to respite care

We provide a number of community based crisis respite and recovery houses, as well as one based at Wairarapa Hopspital.

Find out more about this here.

How to contact us

Initial contact for people in Wellington, Porirua and Kāpiti should come through our 24/7 mental health and addictions contact centre, Te Haika. For people in these locations who have already been referred to our service, please use the contact details below.

In the Hutt Valley for both initial and subsequent contact, use the details below between 8am and 4.30 pm Monday to Thursday and 8am to 4pm on Fridays. Outside these times, call Te Haika.

People in the Wairarapa can call the number below anytime (for both initial and subsequent contact) - after hours it will be automatically redirected to Te Haika.

Location

Phone

Fax

Address

Wellington Community Mental Health Team04 8014830Level 2, 113 Adelaide Road, Wellington
Wellington South Community Mental Health Team04 8061366Level 2, 113 Adelaide Road, Wellington
Porirua Community Mental Health Team04 3811600
04 3811640Level 8, BNZ Tower, 14 Hartham Place, Porirua.
Kāpiti Community Mental Health Team04 9030260
04 9030262Kāpiti Health Centre,
Warrimoo Street, Paraparaumu
Hutt South Community Mental Health Team04 570980140-42 Queens Dr, Lower Hutt, Wellington 5010
Hutt North Community Mental Health Team 04 587286004 5273343Level 1, CBD Towers 84 - 90 Main Street, Upper Hutt

Wairarapa Community Mental Health Team

06 9469805 or 0508432432 06 9469835Wairarapa Hospital Campus, Te Ore Ore Road, Masterton

We are closed during the weekends and on public holidays.

Last updated 3 April 2018.