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Do you, or does someone you know, need help now? Contact Te Haika

Te Haika, our 24/7 contact centre

Referrals

All referrals should go through Te Haika, our 24 hours a day, 7 days a week mental health and addictions contact centre, with a few exceptions.  

Read more about Te Haika here.

For people in the Hutt Valley and Wairarapa

For initial referrals in the Hutt Valley and Wairarapa, you can contact some services directly between 8am and 5pm (varied timeframes during those hours - see details below). In the Hutt Valley you need to contact Te Haika outside of those times.

In the Wairarapa you can phone our adult community mental health and child and adolescent mental health services anytime on 0508 432 432. During business hours this number will be answered someone in the Wairarapa offices and after hours will be automatically redirected to Te Haika.

For people who are already using our services

The contact details following are for people who are already using our services.

Addiction services

We are open from 8.30am until 5pm Monday to Friday (closed public holidays).

  • Email: cads@ccdhb.org.nz
  • Address: 31 Mein Street, Wellington (Admin Building, Wellington Regional Hospital).

Child and adolescent mental health services (CAMHS and ICAFS)

Initial contact for people in Wellington, Porirua, Kāpiti and the Hutt Valley should come through Te Haika, our 24/7 mental health and addictions contact centre.

For children and young people in these locations who have already been referred to our service, please use the contact details below.

People in the Wairarapa can call call 0508 432 432 anytime (for both initial and subsequent contact) - after hours it will be automatically redirected to Te Haika.

Our child and adolescent mental health services are generally open from 8.30am until 5pm on weekdays. However, our Wairarapa service is open from 8am until 4.30pm on weekdays.

ServiceContactsAddress
Kāpiti04 903 0260
kcmht@ccdhb.org.nz
Kāpiti Health Centre, Warrimoo Street, Paraparaumu
Porirua04 381 1660Level 3, BNZ Tower, Hartham Place, Porirua
Wellington04 806 0002
admin@tewharetipu.ccdhb.org.nz
21 Hania Street (Te Whare Tipu), Wellington
Wairarapa06 946 9808 or 0508432432Level 2
49 to 51 Lincoln Road, Masterton

Early intervention (in psychosis) service

We are open from Monday to Friday from 8.30am to 5pm (closed public holidays).

General adult mental health services (GAMHS)

In the Hutt Valley for both initial and subsequent contact, use the details below between 8am and 4.30 pm Monday to Thursday and 8am to 4pm on Friday. Outside these times, call Te Haika.

People in the Wairarapa you can phone us anytime on 0508 432 432. During business hours this number will be answered by reception in the Wairarapa office and after hours will be automatically redirected to Te Haika.

ServiceContactsAddress
Kāpiti community mental health team04 903 0260
kcmht@ccdhb.org.nz 
KāpitiMedical Centre,
Warrimoo Street, Paraparaumu
Lower Hutt community mental health team
(Monday to Thursday 8.30am to 4.30pm, Friday 8am until 4pm)
04 570 980140-42 Queens Dr, Lower Hutt, Wellington 5010
Porirua community mental health team 04 381 1600
04 389 1640
8th floor, BNZ Tower, 14 Hartham Place, Porirua.
Upper Hutt community mental health team 04 587 2860Level One, CBD Towers 84 - 90 Main Street, Upper Hutt
Wairarapa community mental health team 06 946 9805 or 0508432432Wairarapa Hospital Campus, Te Ore Ore Road, Masterton
Wellington community mental health team04 801 4830100 Tory Street, Wellington
Wellington South community mental health team 04 806 136631 Mein Street, Newtown

Health Pasifika

We are open from Monday to Friday from 8.30pm to 5pm.

  • Phone: 04 978 2936
  • Address: Kenepuru Hospital, Hospital Drive, Porirua

Intellectual disability service

If you have a question about our services you can phone a local office through the contact details for your region below:

NIDCA

Northern (Northland and Auckland) (09) 2639294

Midland (Greater Waikato) (07) 8270314

Central (Hawkes Bay, Mid-central and Wellington) (04) 3811 655

Southern (Nelson and Canterbury) (027) 886 3717

Southern (Dunedin) (027) 702 1338

NIDCA on-call 24 hour reporting (Providers only) 04-3855999 (ask for NIDCA on-call)

Community Mental Health ID Team

Phone (027) 2442603

Opioid treatment service

We are open 8.30am until 5pm Monday to Friday (closed public holidays)

Psychogeriatric services

  • Phone: 04 978 2863
  • Address: Kenepuru Hospital, 16 Hospital Drive, Porirua

Specialist maternal mental health

We are open from 8am until 5pm Monday to Friday (closed public holidays).

TACT (team for assertive community treatment)

We are open from Monday to Friday from 8.30am to 5.00pm (closed public holidays).

  • Phone: 04 806 1366
  • Address: We are above Te Whare o Matairangi on Mein Street Newtown (Wellington Regional Hospital campus)

Te Whare Ahuru

Our visiting hours are 2.30pm to 8.30pm, 7 days a week.

  • Phone: 04 5666 999 (ask for Te Whare Ahuru)
  • Address: Hutt Hospital Lower Hutt.

Te Whare Marie Māori mental health service

We are open 8.30am until 5pm Monday to Friday (closed public holidays).

  • Phone: 04 2306322
  • Address: 30 Kenepuru Drive, Puketiro Centre, Porirua.

Te Whare o Matairangi

Our visiting hours are 10am to 2pm and 4pm to 8pm, 7 days a week.

  • Phone: 04 806 2702
  • Address: 31 Mein Street, Newtown, Wellington.
Last updated 14 December 2017.