We are committed to the client perspective informing the way we plan, run and evaluate our services.
The consumer team has lead responsibility for promoting and supporting client participation across the mental health, addiction and intellectual disability service.
The team’s aims are:
- professional client perspective involvement in planning, implementation and evaluation of services
- a service user perspective is presented, valued and implemented in decision-making at all levels of the service
- the wider community is included in service improvement initiatives
- a recovery outcomes focus is promoted and individual service users are more involved in their care and treatment
All members of the team have used mental health and/or addiction services so bring real life experience to their roles.
Team members work in specialist areas, with close links to service users, teams and other stakeholders. They bring a range of skills, experience, and qualifications to their work.
They share a passion to see that service user rights are respected and that service user views inform and lead practice, recovery, and service improvements.
The MHAIDS consumer team does not provide advocacy for individual clients using our mental health or addiction services.
If you require advocacy, you can contact our peer advocacy service, Mind and Body: